You can contact tech support via this link . Please use the Phone option in the lower right hand corner of that page. Export/Backup your Identity Safe data. Justin Sullivan/Getty Images News/Getty Images Related Articles 1 [Fix Norton] | How Do I Fix Norton When It Won't Connect? 2 [Norton Antivirus Key] | How to Recover My Norton Antivirus Mine still won't open. More about the author
I haven't yet contacted tech support, because I've been way too busy. But I went to run LiveUpdate this morning, and ALL of my Norton, everything, is GONE! It's like it When I click "Sign In", there's a brief "Communicating with Norton Server" message, then a window asking for my Norton 360 Premier password. Can't open Norton Internet Security Posted: 25-Feb-2014 | 10:28PM • Permalink Hi,and welcome. Firstly, I'd try uninstalling Steam Messenger from Programs and Features. Remove it. https://support.norton.com/sp/en/us/home/current/solutions/v64233471_EndUserProfile_en_us
I really don't want to have to do this again. Thank you. Now suddenly my Identity Safe vault won't open.
It is bait and switch. Ask the experts! Hi edr321, It sounds like you followed the suggstion to contact Support (or you did it on your own) and found it was an infection on your system as I suggested Windows 10 And Norton Internet Security Reinstalling May Repair The Issue Reinstalling the software will repair most issues with Norton, unless your computer is infected with a virus that has targeted your antivirus suite specifically.
Then, put in the installation disk or go to the site where you downloaded Norton. Norton Not Opening Windows 10 I thank you for the time you put into it, my girlfriend thanks you as well as it was her laptop with the now resolved issue. Thanks. I can't believe I paid for this crap.
As far as Exporting ID Safe Data, the Online Vault has the option shown below and this will Export your ID Safe Data automatically - mine is accomplished almost daily. Please Norton Problems Today Then you won't have to worry about installing your key into the product. After disabling the option I was able to get Identity Safe to open. GPrecht Contributor4 Reg: 01-Oct-2015 Posts: 6 Solutions: 0 Kudos: 0 Kudos0 Re: Identity Safe Won't Open Posted: 13-Oct-2015 | 4:22PM • Permalink I've also formatted my hard drive and performed a
Login or register to participate. When you click on "get started", it's logging you into your Norton account, not the vault. Norton Error 8504, 104 I can ditto the above, as I am not able to open / run these tasks also. So, I am not the only paying customer with this issue. There obviously is Norton Remove And Reinstall Your suggestion is the first thing I tried, in fact twice ....
anyway just a couple of thoughts...hope it helps... my review here Probably not, I'm sure 1x is sufficient. Close out your Norton product and browsers. Hugh Replies are locked for this thread. Norton Repair Tool
Read the license agreement, and click Agree. To fix the problem, download and run the Norton Remove & Reinstall tool to uninstall and reinstall Norton. If you see this setting and it is selected, try changing it to the Ask for my password at the beginning of each login session. click site glmcquigg Visitor2 Reg: 21-Jan-2012 Posts: 3 Solutions: 0 Kudos: 0 Kudos0 Re: 360 won't open from the icon, or start menu Posted: 20-Nov-2012 | 8:06PM • Permalink I had the same
I am going to email an admin and ask for assistance with this situation from someone at Norton who can firgure out which logs are needed from you and can tell you Norton Reinstall dustymars Regular Contributor5 Reg: 03-May-2010 Posts: 88 Solutions: 0 Kudos: 3 Kudos0 Re: Identity Safe Won't Open Posted: 15-Oct-2015 | 3:40PM • Permalink Thanks peterweb, I guess I am in the Hopefully it will remain so, it's easy to get used to using Identity Safe and not having to search around for passwords all of the time.
This forum thread needs a solution. I will wait a couple more days and uninstall/reinstall and hopefully it will be patched and a new install work properly. Things happen. Norton Windows 10 Issues This is taken from yank's post.
But, now it won't work on my Laptop PC. The icon is on my desktop. Are you logging into an administrator account in Windows? navigate to this website Save the file to the Windows desktop.
Thank you. yank Guru Norton Fighter25 Reg: 02-Dec-2009 Posts: 14,154 Solutions: 605 Kudos: 3,316 Kudos0 Re: 360 won't open from the icon, or start menu Posted: 20-Nov-2012 | 1:57PM • Permalink edr321 wrote:My