You could specify that the alert be printed at the storage location where the package is being held. Typical Statuses: Drawing Office, Approved, Manufacturing, QA, Shipping, On Site, Installed, Tested, Valuations, Completed. For example, if a UPS parcel was delivered for the guest, a message saying "Please call the Front Desk for room delivery of your UPS parcel" could be left for the The displayed list of options corresponds to the selected Track It group(s) -- the user will see only those types that correspond to the group(s) selected.
Log book information for the current date displays in the grid by default. The Track It Dashboard will not display those log book entries for a past time; only those entries that are still relevant based on the current time are shown. Access Track It Functionality Display Name. Quickly select Parts or Items for further processing i.e.
If you wish to see log book information for a past or future date, click in the Date column to display the calendar tool from which you may choose another date. Track It types identify the kinds of Parcel, Baggage, or Lost items or Valet-managed vehicles or services. Date when an action will be required on this Track It item if it has not been assigned an action that has a CLOSED status. Additional information such as type (e.g., Day Parking, Hourly Parking, or Overnight Parking), location (e.g., North Lot, Garage Row 3, or Porte Cochère), action to be taken (e.g., Park, Refuel, Retrieve,
Cancelling a Track It Ticket Select the Cancel button to remove the highlighted Track It ticket record from Track It monitoring. Any of the data can be exported for use by 3rd party software. For example, if you want to find only tickets created in the morning, enter 12:00 AM and 11:59 AM. Created By.
These can be wireless using USB Port. The VIP status, if applicable, for the profile attached to the reservation. You may, for example, wish to use this field for a vehicle license tag number or for a key rack number. (Not available for Parcel, Baggage, or Lost group tickets.) Follow The Events field is not available if the log book feature is not active (that is, if the General>Log Book application function is set to N).
Ticket. Please try the request again. North America Sales: (800) 218-3373 | International SalesSupport | Community | Blog FacebookTwitterGoogle+YouTubeLinkedin IT Help Desk Software - Track-It! Your cache administrator is webmaster.
Valet For valet tickets, a unique ticket number is assigned to each vehicle. Start time and end time that define the time range when the ticket was created. Arrival date. The system date and time when the ticket was created or last updated; the date and time are shown in the default format for the property.
To find tickets created in the afternoon/evening, enter 12:00 PM and 11:59 PM. The displayed list of options corresponds to the selected Track It group(s) -- the user will see only those actions that correspond to the group(s) selected. Selecting the Search button displays all Track It tickets which do not have a reservation attached (and which match any filter criteria you have selected). Room.If the ticket is associated with a reservation, enter the guest's room number.
Guest's name. When the log book feature is not available (i.e., when the General>Log Book application function is set to N), property calendar events for the current date display in this grid section OPERA can distinguish open statuses from closed statuses so that it is possible to immediately access lists of vehicles that require some action (e.g., Retrieve) from those that do not (e.g., This screen is a log of all activities related to the ticket, from most recent to earliest.
Other information related to the item is associated with the ticket record. Type. Finding Items on Site and linking them to a Status or payments (On site - Installed - Tested - invoiced).
Date when the ticket was created. File. If a Web address is configured for this Track It type, a link appears to the right of the field for direct access to that Web site. (See Track It Types Item Statuses Items can be assigned different User defined Statuses as they proceed through the cycle.
Note: When the Track It Dashboard is accessed for a specific reservation by using the Reservation Options menu, by default the search results grid displays all ticket numbers attached to that Phone Book Select the Phone Book button to display the Telephone Book screen. The displayed list of options corresponds to the selected Track It group(s) -- the user will see only those locations that correspond to the group(s) selected. Template messages can be automatically generated to notify guests when a specific type of item has been attached to their reservation.